frequently asked questions
The store is exclusively available to registered Dakota London franchise partners. If you need an account, please contact your franchise manager.
Simply log in, browse our range of hair extensions and hair care products, add items to your basket and checkout. It's that simple!
Standard delivery is 3-5 business days. Express delivery options are available at checkout.
Once your order is placed you'll receive a confirmation email with your full tracking details so you can keep an eye on your delivery.
Yes! Get in touch with us via the Contact page and we'll get additional users set up for your location quickly.
Reach out to us via the Contact page and our team will get it sorted for you as quickly as possible!



